Privacy Policy
Last updated: August 27, 2026
This Privacy Policy explains how DIYstudio collects, uses, stores, and shares information when you visit diystudio825.com, place an order, contact us, or otherwise use our services.
Information We Collect
Depending on how you use our website, we may collect:
- Contact and order information: name, billing and shipping address, email address, telephone number, order details, and customer messages.
- Payment information: payment status and transaction identifiers. Full card or PayPal credentials are processed by the selected payment provider and are not stored by DIYstudio.
- Device and usage information: IP address, browser type, device type, pages viewed, referring pages, approximate location, and cookie identifiers.
- Account information: login details, saved addresses, preferences, and order history when you create an account.
How We Use Information
- Process payments, fulfill orders, arrange shipping, and provide order updates
- Respond to questions, return requests, and customer service inquiries
- Operate, secure, troubleshoot, and improve the website
- Detect fraud, abuse, security incidents, and prohibited activity
- Comply with tax, accounting, legal, and regulatory obligations
- Send promotional communications only when you have chosen to receive them
Cookies and Similar Technologies
We use essential cookies to keep the website, shopping cart, checkout, account, and security features working. With your consent where required, we may also use analytics or marketing cookies to understand site performance and improve our services. You can manage optional cookie choices through the cookie banner or your browser settings. Blocking essential cookies may prevent parts of the website from working correctly.
How We Share Information
We share information only as needed to operate the store and provide services. Recipients may include:
- Payment processors such as PayPal and other checkout providers you select
- Shipping carriers, logistics providers, and fulfillment partners
- Website hosting, ecommerce, security, analytics, email, and customer-support service providers
- Professional advisers, regulators, law enforcement, or courts when required by law or necessary to protect rights and safety
- A successor organization if the business is involved in a merger, acquisition, financing, or sale of assets
We do not sell personal information for money. Service providers may use information only to perform services for us and are expected to protect it appropriately.
Payment Processing
Payments are processed by third-party payment providers under their own privacy policies and security practices. DIYstudio receives confirmation and limited transaction details needed to complete and support your order, but does not receive or store your full payment credentials.
Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations. Retention periods vary according to the type of information and applicable requirements.
International Data Transfers
DIYstudio serves customers internationally. Your information may be processed in countries other than the country where you live. Where required, we and our service providers use appropriate safeguards for international transfers.
Your Privacy Choices and Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and some information may be retained where required by law.
You can unsubscribe from marketing emails by using the unsubscribe link in the message. Transactional messages about orders and account security may still be sent.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy when our services, practices, or legal obligations change. The updated version will be posted on this page with a revised date.
Contact Us
For privacy questions or requests, please use our Contact Us page and describe your request.
